Terms & Conditions

Welcome to our website. If you continue to browse and use this website, or if you also buy products from this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Your Year Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Your Year Ltd.’ or ‘Your Year’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 42 Lytton Road, Barnet, Hertfordshire, UK  EN5 5BY

Our company registration number is 11415228. The term ‘you’ refers to the user or viewer of our website.

Use of Your Year website

This website is intended for you and other visitors to browse the products we have on sale and to optionally place orders to purchase products. There are facilities to allow you to create an account and logon to the website so that you may visit the site again more easily without having to repeatedly enter some of  the information needed to use the website and place orders. Creating an account, subject to your consent, also allow you to receive updates from Your Year on new products and other information related to only Your Year’s products that we consider would be of interest to you.

Your logon account does not save your payment information, you will need to provide this each time you checkout when purchasing products.

All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

When using this website you shall not post or send to or from this website any material: (a) for which you have not obtained all necessary consents; (b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

Unauthorised or inappropriate use of this website may give rise to a claim for damages and/or be a criminal offence.

We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of the rules on prohibited use.

Copyright

You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Links to external websites

Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed: (a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing, (b) you do not misrepresent your relationship with this website; and (c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

By linking to this website in breach of clause above you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Website Disclaimer

The content of the pages of this website is for your general information and use only. It is subject to change without notice. We take all reasonable steps to make sure that the information on this website is up to date and accurate at all times but we do not guarantee that all material is accurate and, or up to date. All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

We do not accept liability for any loss or damage that you suffer as a result of using this website.

Buying Products and Payment.

Prices on the Website are in pounds sterling and inclusive of VAT.  If delivery charges apply we will tell you during the order process (refer Delivery below).

We try to make sure that prices are shown accurately but if we make a mistake we may notify you of the correct price before despatching your order to ask if you wish to proceed.

All products are subject to availability and we will advise you of any delays. If an item is not available you can wait for the product to become available or be given a full refund for the out of stock product you have purchased.

Whilst we take care to ensure the accuracy and availability of our Website, no warranty is given in respect of either and no liability can be accepted.

We are under no obligation to accept your order. Your order will be accepted and good dispatched provided that we have received payment in full.

We accept payment via PayPal, credit card and debit card.

By providing information we request from you, you authorise us and/or the payment merchants to obtain information about you from third parties (including credit reference and fraud detection agencies) to authenticate your identity and delivery address, validate your payment card and obtain authorisations for your payments.

Delivery

Your order will be processed and delivered without undue delay, according to your selected delivery option and using our selected courier. Delivery charges and available options are displayed during checkout.

We cannot be held responsible or liable for any loss suffered as a result of delay to delivery or damage to products during delivery.

If any purchased item is delayed, missing, incorrect or damaged, please let us know immediately via contact@youryear.co.uk . We will meet the cost of return and at your option replace your item or refund you for the price paid plus delivery.

Cancelling an Order

You have the right to cancel your order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

To meet the cancellation deadline, please notify us via email at contact@youryear.co.uk  before the cancellation period has expired. After delivery, please return the order to us as set out in the Returns section below.

If you cancel an order on a ‘no-fault’ basis, then you are responsible for the cost of its return to us.   Please return Products unused and in their original packaging.  Please enclose the order number, or a copy of the invoice.

Returns

We will refund or exchange any item returned within 30 days of receipt which is in original unused undamaged condition with original packaging and labels.

If the order is incorrect or damaged on delivery to you we will meet the cost of return and either replace it or refund you the price paid including the delivery charges.

You must send the goods back to us to our address Your Year Ltd., 28 Dinsdale Gardens, New Barnet Herts EN5 1HE  at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.

Refunds

If you paid for Products by payment card, refunds will be made by re-crediting your payment card account. If you paid by PayPal, we will re-credit your PayPal account.

All refunds will be made within 30 working days of either our email confirmation that your order has been cancelled or on receipt of the returned order.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Liability for Products Delivered

We warrant to you that any Product purchased from us through our Website is of satisfactory quality and fit for the purposes for which products of the kind purchased from us are commonly supplied.

Our total liability for losses you suffer as a result of us breaching these Terms of Sale is strictly limited to the purchase price of the Product you purchased and any losses which are a direct and foreseeable consequence of us breaching these Terms and Conditions.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us.   We are not responsible for any delay in, or failure of, performance of our obligations under these Terms and Conditions arising from any cause beyond our reasonable control.  We do not exclude or limit in any way our liability for death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; any terms implied under the Sale of Goods Act 1979 or the Sale of Goods and Services Act 1982; any liability arising under the Consumer Protection Act 1987; or any matter for which it would be illegal for us to exclude our liability.

Use of your personal information

Please read our Privacy Policy which contains important information about the use of the personal information you provide when using this Website.

Use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.